Redknee Wins Multi-Million Dollar Contract To Enhance Customer Satisfaction for a Tier 1 CSP in EMEA
TORONTO, Aug. 23, 2016 /CNW/ - Redknee Solutions Inc. (TSX: RKN), a leading provider of real-time monetization and subscriber management software, is pleased to announce a multi-million contract to upgrade a Tier 1 communication service provider (CSP) in Europe, Middle East, and Africa (EMEA) to Redknee Unified 2016. The upgrade will support the creation of innovative real-time analytics-driven promotions and enable the CSP to deliver improved subscriber satisfaction and retention. This contract win demonstrates the growing customer demand for Redknee Unified 2016, an innovative, real-time converged billing and subscriber management solution that monetizes multiple lines of business, delivers an enhanced customer experience, and reduces churn through automated promotions.
CSP's are quickly evolving with many expanding their services, markets and partnerships as they become digital service providers. CSP's on this transformation journey need a platform to monetize digital and partner services and deliver personalized communications. Redknee Unified offers an agile and flexible monetization and subscriber management solution that includes product catalog, order management, and advanced customer and self-care capabilities. With Redknee Unified, service providers can deliver innovative offerings, provide a consistent omni-channel experience, and address new vertical markets developing with the Internet of Things (IoT).
Lucas Skoczkowski, Redknee's CEO commented:
"CSPs around the world are modernizing their monetization platforms as they transform into digital service providers. Redknee is pleased to announce this significant upgrade with a long-standing and valued customer, who is enhancing their business support systems and evolving their business to effectively compete in today's market. The upgrade to Redknee Unified 2016 enables this Tier 1 CSP to offer customers a best-in-class experience while creating sustained business value for their stakeholders. Redknee is pleased to be part of this exciting transformation."
About Redknee:
Redknee monetizes today's digital world. We provide a complete portfolio of mission-critical monetization and subscriber management solutions and services that allow communications service providers, utility companies, auto makers and enterprise businesses of all types to charge for things in new and innovative ways. Redknee's real-time billing, charging, policy and customer care offerings provide the agility and scalability to drive a unique user experience, increase profitability and support any new product or business model. Available on premise, cloud-based, or as a Software-as-a-Service, Redknee's low-risk, flexible solutions power more than 250 businesses across the globe. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
SOURCE Redknee Solutions Inc.
Redknee Solutions: Michaela Radman, Head of Marketing and Corporate Communications, [email protected], +1 905 625 2190; Investor Relations: Lawrence Chamberlain, NATIONAL | Equicom, T: (416) 848-1457, [email protected]
Share this article