Adding the Human Element to Customer Intelligence

Upcoming webinar about integrated customer intelligence, combining text analysis with predictive analytics

TORONTO, April 30, 2013 /CNW/ - Angoss Software Corporation (Angoss) (TSX-V: ANC) today announced the next in its series of big data analytics webinars will focus on how to add the human element to customer intelligence by integrating text discovery and sentiment analysis with predictive analytics. The guest speaker is Sue Feldman, CEO of Synthexis, a distinguished text analytics and unified information industry analyst, researcher and author.

Participants in the webinar titled, 'Integrated Customer Intelligence: Text Analysis with the Power of Predictive Analytics' will better understand the issues that have stalled access to customer intelligence: making tools easy and accessible to customer intelligence professionals; merging text sources with structured data; and adding predictive analytics to sentiment analysis and text analysis. The webinar will demonstrate how Angoss KnowledgeREADER™ delivers unparalleled voice of the customer insights to support customer experience management as a truly integrated customer intelligence solution.

The guest speaker, Sue Feldman, CEO of Synthexis, and a distinguished text analytics and unified information industry analyst, researcher and author, will speak on text analytics and adding the human element to customer intelligence. Sue will discuss how combining text understanding with traditional business intelligence and predictive analytics adds up to more than the sum of the parts; and how this approach enables smart organizations to out-compete their peers by revealing trends earlier and catching risks before they spiral out of control.

The 45 minute live session will explore integrated customer intelligence. Webinar attendees will learn how to gain customer insights with visual text discovery, the essential components of an integrated customer intelligence solution, and how to merge text with structured data for deeper customer insights. Webinar registrants receive a free eBook: Text Analytics Beginner's Guide.

Anyone interested in using text analysis for customer feedback and voice of the customer insights is invited to register including Chief Marketing Officers, Vice President Marketing, Vice President Customer Experience, customer intelligence professionals, marketing analysts, marketing managers and data analysts.

'Integrated Customer Intelligence: Text Analysis with the Power of Predictive Analytics'is the next in a series of Angoss hosted webinars. The complimentary webinar will take place on Tuesday May 7th from 11:00 am to 11:45 am EST. More information and webinar registration is available by visiting http://www.angoss.com/webinar/customer-intelligence-webinar/registration. Register to receive the free eBook: Text Analytics Beginner's Guide.

About Angoss Software Corporation

Angoss is a global leader in delivering predictive analytics to businesses looking to improve performance across sales, marketing and risk. With a suite of desktop, client-server and big data analytics software products and Cloud solutions, Angoss delivers powerful approaches to turn information into actionable business decisions and competitive advantage. Angoss software products and solutions are user-friendly and agile, making predictive analytics accessible and easy to use. Many of the world's leading financial services, insurance, retail, health care and information communication and technology organizations use Angoss predictive analytics software products and solutions to grow revenue, increase sales productivity and improve marketing effectiveness while reducing risk and cost. Headquartered in Toronto, Canada, Angoss has offices in the United States and United Kingdom. For more information, visit www.angoss.com.

This press release includes forward-looking statements within the meaning of applicable securities laws.  Forward looking statements relate to analyses and other information that are based on forecasts of future results and estimates of amounts not yet determinable.  These statements may involve, but are not limited to, comments relating to preliminary results, guidance, strategies, expectations, planned operations or future actions.  Forward-looking statements are identified by the use of terms and phrases such as "preliminary", "anticipate", "believe", "could", "estimate", "expect", "intend", "may", "plan", "predict", "project", "will", "would", and similar terms and phrases, including references to assumptions.

Forward-looking statements, by their nature, are based on assumptions, including those described herein and are subject to important risks and uncertainties.  Forward-looking statements cannot be relied upon due to, amongst other things, changing external events and general uncertainties of the business.  Actual results may differ materially from results indicated in forward-looking statements due to a number of factors, including without limitation: the risk that the sale of our products and services involves a long sales cycle; the risk that the economic environment and business conditions will remain difficult to predict; the risk of competition in our target markets; the risk that we may not respond adequately to evolving technologies; the risk that we or our customers may have difficulties in introducing our products or services; the risk that we will encounter difficulties in continuing to offer services; the risks of conducting our operations in a variety of international locations; the risks relating to the costs that we may incur as a result of litigation against us; the risk of future capital needs and uncertainty of additional financing; the risk of the need for the Company to manage its planned growth and expansion; the risk of  the effects of product development and need for continued technology change; the risk of protection of proprietary rights; the effect of government regulation and compliance on the Company and the industry; network security risks; the risk of the ability of the Company to maintain properly working systems; the risk of reliance on key personnel; the risk of volatile securities markets impacting security pricing unrelated to operating performance; as well as the factors identified throughout this news release and those identified in section entitled "Risks and Uncertainties" of the Company's MD&A filed on www.sedar.com.  The forward-looking statements contained in this news release represent the Company's expectations as of the date of this news release (or as of the date they are otherwise stated to be made), and are subject to change after such date.  However, the Company disclaims any intention or obligation to update or revise any forward-looking statements whether as a result of new information, future events or otherwise, except as required under applicable securities regulations.

Note: Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

SOURCE: ANGOSS Software Corporation

Contact: 
Michelle Corsano
Vice President, Marketing
416-593-2429
[email protected]