Alfa Laval Expands Direct Presence in Alberta to Strengthen Customer Support and Service
EDMONTON, AB, April 2, 2025 /CNW/ - Alfa Laval, a global leader in heat transfer, separation, and fluid handling technologies, is reinforcing its commitment to Alberta by taking a direct-to-market approach, ensuring customers receive superior service, expertise, and rapid access to essential parts and support. With a well-established presence in the province, including a sales office in Calgary and a state-of-the-art 32,000 ft² service centre in Edmonton, Alfa Laval is now fully managing its distribution and service operations in Alberta.
This strategic shift ensures customers have seamless access to Alfa Laval's extensive portfolio of heat exchangers, separators, and related equipment, backed by direct technical support. By changing to a direct-to-customer approach, Alfa Laval is strengthening its ability to provide tailored solutions, faster response times, and a more streamlined customer experience.
"As we continue to grow our footprint in North America, expanding our presence in Alberta is a crucial step in ensuring we deliver the best possible service to our customers," said John Goswell, Service Division Manager. "This move allows us to work even more closely with customers, providing them with the high-quality solutions, technical expertise, and fast, reliable support they need to keep their operations running at peak efficiency."
With over 125 years in Canada and more than 25 years serving Alberta, Alfa Laval has built a strong reputation as a trusted partner for industrial solutions. The company employs over 100 professionals across Canada, including more than 25 Alberta-based employees, reinforcing its direct investment and long-term commitment to the region. This presence ensures businesses can rely on Alfa Laval's expertise and a global, diversified supply chain.
Alfa Laval's direct-to-market approach is about more than just efficiency—it's about empowering customers with the right tools, insights, and support to drive operational success. By combining its global reach with local expertise, Alfa Laval is setting a new standard for service excellence in Alberta's industrial landscape.
ABOUT ALFA LAVAL
The ability to make the most of what we have is more important than ever. Together with our customers, we're innovating the industries that society depends on and creating lasting positive impact. We're set on helping billions of people to get the energy, food, and clean water they need. And, at the same time, we're decarbonizing the marine fleet that's the backbone of global trade.
We pioneer technologies and solutions that free our customers to unlock the true potential of resources. As our customers' businesses grow stronger, the goal of a truly sustainable world edges closer. The company is committed to optimizing processes, creating responsible growth, and driving progress to support customers in achieving their business goals and sustainability targets. Together, we're pioneering positive impact.
Alfa Laval was founded 140 years ago, has customers in 100 countries, employs more than 22,300 people, and annual sales were SEK 66.6 billion (5.8 BEUR) in 2024. The company is listed on Nasdaq Stockholm.
SOURCE Alfa Laval
Media Contact: Tony Koutoulas | [email protected] | 416.786.7793
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