CIBC earns one of the top overall scores in mobile banking functionality and user experience
TORONTO, June 7, 2018 /CNW/ - CIBC (TSX: CM) (NYSE: CM) today announced it is one of two banks to earn the highest overall score in The Forrester Banking Wave™: Canadian Mobile Apps, Q2 2018 report.
This report evaluated six large Canadian banks' mobile apps across 64 criteria. CIBC tied for the highest overall score and was cited for offering a consistently good user experience, with a solid showing across the board noting one of its best qualities as the ability to set multiple savings goals.
"We are continuously leveraging client insights to evolve our mobile experience so that we can deliver capabilities and functionality that our clients want and value," says Aayaz Pira, SVP, Digital, Personal and Small Business Banking. "And we think this recognition from Forrester Research showcases our commitment to our clients and dedication to digital innovation."
Additionally, CIBC was recognized for consistently applying visual design best practices to highlight key information such as account balances.
"We are committed to delivering an outstanding mobile user experience for our clients so they can bank when and how they want," added Mr. Pira.
About CIBC
CIBC is a leading Canadian-based global financial institution with 11 million personal banking, business, public sector and institutional clients. Across Personal and Small Business Banking, Commercial Banking and Wealth Management, and Capital Markets businesses, CIBC offers a full range of advice, solutions and services through its leading digital banking network, and locations across Canada, in the United States and around the world. Ongoing news releases and more information about CIBC can be found at www.cibc.com/en/about-cibc/media-centre.html.
SOURCE Canadian Imperial Bank of Commerce
Olga Petrycki, Director, External Communications, 416-306-9760 or [email protected].
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