Cisco Expo 2010: ANDTEK Presents How Manager/Assistant Services Run on New IP
Phones

MUNICH, and HALBERGMOOS, Germany, Oct. 19 /CNW/ - With immediate effect, users of the latest Cisco IP phones of the "Unified IP Phones 8900/9900" series will profit from all manager/assistant services. The unified communications specialist ANDTEK GmbH will present these services at the Cisco Expo 2010. The Cisco Expo 2010 will take place in Berlin on December 1st and 2nd.

Manager/assistant services, often referred to as IPMA (IP Manager Assistant), are of vital importance for corporate office environments. With the latest firmware update (9.0.4) these services can now also be used on the brand-new Cisco IP phones.

In addition to the common standard solutions, the use of manager/assistant services on IP phones offers important efficiency-enhancing services.

Real-time Status Display

The current status of other phone users is displayed directly on the IP phone. The assistant has a perfect overview about internal and external calls currently in progress and is informed of whether a person is available, unavailable or has activated call forwarding.

VIP Llists (Very Important Person)

By means of so-called VIP lists important persons can directly call a certain manager even if call forwarding is active. This is especially useful for managers who often redirect calls to their phone. The VIP lists can either be organized directly on the manager's phone or via the IP phone of the assistant.

Substitute Rules

By means of a simple service it is possible to define certain persons as substitues and activate them via softkey. In case a user leaves a group the calls will automatically be forwarded to the next IP phone substitute available.

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