Got a car, home, or business insurance complaint - Who you gonna call?

General Insurance OmbudService offers a solution for Canadian consumers with insurance complaints

TORONTO, May 17 /CNW/ - Quebec consumers with car, home, and business insurance complaints or concerns now have an independent solution to their problems: General Insurance OmbudService (GIO). The General Insurance OmbudService is a consumer-focused organization that offers independent service for dispute resolution between consumers and their insurance companies.

Consumers from across the country can call the toll-free national number (1-877-225-0446) and be routed to the appropriate call centre. In Quebec, calls go to GIO's dedicated Quebec call centre.

"Our goal is to be an independent resource for consumers with complaints or questions about their home, car or business insurance," said Brian Maltman, Executive Director, GIO. 'We want to help them work toward solutions."

GIO's services are available, free of cost, throughout Quebec via their toll-free number 1-877-225-0446 or through their web site, www.scadcanada.org.

The General Insurance OmbudService (GIO) is independent of both government and the insurance industry. GIO was created in 2002, with the sole purpose of helping Canadian consumers resolve disputes or concerns with their home, automobile or business insurers. GIO's employees are impartial professionals with experience in the insurance industry and related sectors, but with no direct ties to specific insurance companies or their boards of directors. Our goal is to use our extensive experience and industry-related insight to work toward fair solutions between individuals and their insurance companies. Consumers can contact GIO toll-free at 1-877-225-0446 or online at www.scadcanada.org

For further information: Jerry Grymek, E-mail: [email protected], Tel: [phone], Fax: [phone]