HGS Reaches 40-Year Milestone in USA

BANGALORE, India, Oct. 25, 2013 /CNW/ - HGS team in USA completed 40 years on October 5, 2013. The team began its call center services in Peoria H1 center in 1973 with about 50 customer service representatives. HGS delivers from 10 centers in the U.S., four of which are located in Peoria (one of them being the fulfillment center). 2300 associates operate from these centers catering to over 130 customers.

HGS services a large number of industries across the U.S. ranging from consumer products and electronics, telecom and banking to healthcare, retail, life sciences, automotive, transportation and logistics. Team USA retains a highly sustainable partnership with all their customers, some of them being as old as the U.S. center. The year 2013 is quite eventful for HGS USA, with fresh milestones being reached each month. New partnerships with renowned companies have kept the team upbeat and raring for more.

On the occasion of its 40-year anniversary celebration, Partha DeSarkar, CEO - HGS, congratulated the entire team of HGS USA with the message, "Congratulations to the entire team of HGS USA on completing 40 glorious years serving customers across the U.S. Your untiring efforts have expertly seen HGS through many challenging times. A special thanks to those who have been with the organization for more than 30 years. Your dedication has brought HGS to its present level of distinction. Wishing HGS USA the very best and look forward to a lot more significant milestones and achievements from the team."

Acknowledging the efforts of the team that has helped HGS reach such a significant milestone in the U.S., Kathy Hamburger, President - HGS USA, said, "Each member of the HGS USA family is important to the success of the company, and we would not be where we are today without each one of them."

About Hinduja Global Solutions (HGS):

HGS, part of the multi-billion dollar conglomerate - Hinduja Group, is a world leader in Customer Relationship and Business Process Management, with a global footprint across North America, Latin America, Europe, Asia and Africa. With over three decades of experience with some of the world's most recognized brands, it delivers the best practices that drive exceptional results for its clients. Its contact center solutions, back office transaction processing services, domain analytics and process consulting solutions combine operational excellence with functional expertise. It enjoys "Preferred Partner" status with most of its major clients. HGS currently serves 535 clients through its 56 Global Delivery Centers & employs over 23000 people worldwide. HGS India is a public limited company, listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). It had a turnover of $364 million in the fiscal year 2012-13.

SOURCE: Hinduja Global Solutions (HGS)

Vinay Rao
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