TORONTO, April 30, 2021 /CNW/ - Hydro One crews are gearing up for potential power outages caused by high winds and gusts of up to 80km/hr along with heavy rain today in southern, central and parts of northern Ontario. The company is urging customers to prepare for potential power outages by restocking family emergency kits and signing up in advance for outage alerts to stay up to date on power outage information.
Based on the company's outage prediction tool, Hydro One crews are in position, ready to assess damage and safely restore power to customers. Customers can report power outages online through the company's outage map and app or by calling 1-800-434-1235.
With heavy rain forecasted, Hydro One is also reminding customers to prepare for the potential risk of localized flooding. If flooding occurs, customers are encouraged to contact Hydro One's emergency hotline at 1-800-434-1235 so crews can safely disconnect power. To help customers, Hydro One will waive disconnection and reconnection fees along with delivery fees when power is disconnected for safety reasons.
Emergency preparedness kit
Below are some tips on what to include in your family's emergency preparedness kit:
- Water and food that won't spoil for all family members, including pets
- A manual can opener
- Windup or battery-powered flashlight and radio
- Cash
- First aid kit and medical items
- Blankets
- Emergency numbers including Hydro One's emergency line, 1-800-434-1235
- Fully charged cellphone and extended battery packs
Tracking power outages
Hydro One's outage tools provide customers with updates on the status of their power outage as well as helpful tips and news. An estimated time of restoration will be determined for each outage once damage has been assessed by crews. Our outage tools are up-dated as information comes in from crews on-the-ground, so that customers always have the latest information.
Stay safe during a power outage
Be sure to stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235.
Hydro One Limited (TSX: H)
Hydro One Limited, through its wholly-owned subsidiaries, is Ontario's largest electricity transmission and distribution provider with approximately 1.4 million valued customers, approximately $30.3 billion in assets as at December 31, 2020, and annual revenues in 2020 of approximately $7.3 billion.
Our team of approximately 8,700 skilled and dedicated employees proudly build and maintain a safe and reliable electricity system which is essential to supporting strong and successful communities. In 2020, Hydro One invested approximately $1.9 billion in its transmission and distribution networks, and supported the economy through buying approximately $1.7 billion of goods and services.
We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives. We are designated as a Sustainable Electricity Company by the Canadian Electricity Association.
Hydro One Limited's common shares are listed on the TSX and certain of Hydro One Inc.'s medium term notes are listed on the NYSE. Additional information can be accessed at www.hydroone.com; www.sedar.com or www.sec.gov.
Our website is www.HydroOne.com. Follow us on facebook.com/hydrooneofficial, twitter.com/hydroone and instagram.com/hydrooneofficial
SOURCE Hydro One Inc.
Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868
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