Hydro Ottawa prepares for possible outages ahead of severe thunderstorms set to hit the National Capital Region today
OTTAWA, ON, May 27, 2024 /CNW/ - Hydro Ottawa teams are making preparations to respond to possible power outages after Environment and Climate Change Canada issued a Special Weather Statement for the Ottawa region today.
Heavy rain, thunderstorms and the potential for tornadoes are forecast this afternoon and evening. With wind gusts of 90 km/hr, power outages and tree damage may be possible.
As a precaution, Hydro Ottawa is monitoring the weather, and has crews on stand-by, ready to respond if necessary. If outages occur, residents are advised to visit our Outage Map, which is updated every 15 minutes as new information comes in from our crews in the field. Estimated restoration times will be determined for each outage once damage has been assessed.
Hydro Ottawa customers can report a power outage by:
- Calling our 24/7 outage hotline at 613 738-0188;
- Submitting a report online through the Hydro Ottawa app; or
- Reporting it through their MyAccount customer portal.
Hydro Ottawa also reminds all customers of the importance of staying safe and being prepared in the event of a prolonged outage. Customers can learn more about what to do on our Outage Safety and Emergency Preparedness pages.
- Hydro Ottawa asks the public to respect work site perimetres by keeping a safe distance from crews and as they work on energizing the power grid.
- If customers notice downed power lines, stay at least 10 metres away (the length of a school bus) from the wires and from any objects that are in contact with the lines such as trees. If there is a downed power line, dial 911, then please call us at 613 738-0188.
- Drive carefully. When traffic signals are out, always treat intersections as all-way stops and proceed through intersections with caution.
- As power is being restored, Hydro Ottawa reminds residents to conserve their use of energy and avoid turning on all electronics and appliances to avoid impacting the electricity supply.
- Please reserve the use of 911 to situations where there is a risk to public safety, and life-threatening emergencies.
Hydro Ottawa Limited, a subsidiary of Hydro Ottawa Holding Inc., delivers electricity to approximately 359,000 homes and businesses in the City of Ottawa and the Village of Casselman. For more than a century, Hydro Ottawa has supplied its customers with clean, safe and reliable power to help build a vibrant and sustainable national capital region. As a leading partner in a smart energy future, Hydro Ottawa proudly contributes to the well-being of the community it serves through its integration of innovative and sustainable business practices, corporate citizenship initiatives, and offering best-in-class customer service.
SOURCE Hydro Ottawa
Media Contact: Susan Fekete, Manager, Media and Public Affairs, Hydro Ottawa, [email protected], 613-738-5499, ext. 2345
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