Media Advisory - New online program aims to help reduce financial abuse of seniors through education and awareness

Launch of Financial Abuse of Older Adults: Recognize, Review and Respond program marks end of Financial Literacy Month

WINNIPEG, Nov. 26, 2014 /CNW/ - In honour of November being Financial Literacy Month, Credit Union Central of Canada (CUCC) has partnered with Credit Union Central of Manitoba (CUCM) and Prevent Elder Abuse Manitoba (PEAM) – in collaboration with the Financial Consumer Agency of Canada – to launch a new online course: Financial Abuse of Older Adults: Recognize, Review and Respond.

The purpose of this course is to help educate credit union staff about financial elder abuse and provide them with key information, including: how to identify incidences of elder abuse; how to mitigate the risks; community resources available; as well as the legal and ethical responsibilities of both the financial institution and the senior involved.

Upon completion of the course, credit union employees will have the opportunity to share their knowledge with members of the community – especially with Canadian seniors –, to help them understand more about elder abuse and how to prevent it happening to them.

Minister of State (Seniors), the Honourable Alice Wong; Minister of Healthy Living and Seniors (Manitoba), the Honourable Deanne Crothers; Lawrence Toet, MP (Elmwood-Transcona); Jane Rooney, Financial Literacy Leader; Martha Durdin, President and CEO of Credit Union Central of Canada, and Ted Richert, Vice President, Credit Union Central of Manitoba will make remarks.

The program was written and developed by Tamlo International Inc. and will be distributed exclusively by CUSOURCE Credit Union Knowledge Network, a wholly owned subsidiary of Credit Union Central of Canada that provides learning and development solutions to the Canadian credit union system.  

Where:
Good Neighbours Active Living Centre
720 Henderson Highway
Winnipeg, MB

Date: November 28, 2014

Time: 2:00 to 3:30 PM CST

About Credit Union Central of Canada (CUCC)
Credit Union Central of Canada is the national trade association for the Canadian credit union system.  Canada's credit union system is a vital competitor in the financial services industry.  Canadian Central represents five provincial/regional Centrals and one Federation representing 317 credit unions with more than $165.6 billion in assets and serving over 5.3 million members, outside of Quebec.  For more information about Canada's credit union system visit www.cucentral.ca.

For the 10^th consecutive year, Canadians ranked credit unions first overall in Customer Service Excellence, among all financial institutions, surpassing all Canadian banks in Ipsos 2014 Best Banking Awards. Credit Unions also took sole honours in: Customer Service Excellence; Values my Business; and Branch Service Excellence.  Credit unions tied for first among all financial institutions for Financial Planning and Advice; Automated Telephone Banking Excellence; and Live Agent Telephone Banking Excellence.

ABOUT CUSOURCE CREDIT UNION KNOWLEDGE NETWORK
CUSOURCE Credit Union Knowledge Network (CUSOURCE Knowledge Network) is a wholly owned subsidiary of Credit Union Central of Canada. Built by and for credit unions, CUSOURCE Knowledge Network provides learning and development solutions to the Canadian credit union system. It also offers professional accreditation and designation programs for board directors and employees of all levels through the Credit Union Institute of Canada (CUIC Inc.). For more information, visit www.cusource.ca.

About Prevent Elder Abuse Manitoba (PEAM)
Prevent Elder Abuse Manitoba (PEAM) is a central point of contact for information about elder abuse in our province. We partner with organizations, communities & individuals to raise awareness and develop tools & resources to support provincial and local initiatives.  The Province of Manitoba provides funding to PEAM through the provincial Elder Abuse Strategy. For more information or to join the team visit www.peam.ca

About Credit Union Central of Manitoba (CUCM)
Credit Union Central of Manitoba is the trade association and service provider for the province's 36 autonomous credit unions and is governed by Manitoba's Credit Unions and Caisses Populaires Act. CUCM manages liquidity reserves, monitors credit granting procedures and provides trade services in areas such as corporate governance, government relations, representation and advocacy. CUCM also provides payment and settlement systems, banking, treasury, human resources, research, communications, marketing, planning, lending, product/service R&D, business consulting and legal services to credit unions. Manitoba credit unions jointly own CUCM and representatives from nine provincial districts sit on its board of directors. CUCM is financed through assessments and fee income derived through its operations.

About Tamlo International Inc.
Tamlo designs highly engaging, fully interactive online training programs such as the award-winning Flag the Money™ course for anti-money laundering and counter-terrorist financing. Tamlo uses fictional stories and video scenarios to create effective training for frontline employees. See more at www.tamlo.com. 

Image with caption: "Credit Union Central of Canada (CNW Group/Credit Union Central of Canada)". Image available at: http://photos.newswire.ca/images/download/20141126_C8961_PHOTO_EN_8565.jpg

Image with caption: "Credit Union Central of Manitoba (CNW Group/Credit Union Central of Canada)". Image available at: http://photos.newswire.ca/images/download/20141126_C8961_PHOTO_EN_8566.jpg

Image with caption: "Prevent Elder Abuse Manitoba (CNW Group/Credit Union Central of Canada)". Image available at: http://photos.newswire.ca/images/download/20141126_C8961_PHOTO_EN_8567.jpg

Image with caption: "CUSOURCE Credit Union Knowledge Network (CNW Group/Credit Union Central of Canada)". Image available at: http://photos.newswire.ca/images/download/20141126_C8961_PHOTO_EN_8568.jpg

Image with caption: "Tamlo International Inc. (CNW Group/Credit Union Central of Canada)". Image available at: http://photos.newswire.ca/images/download/20141126_C8961_PHOTO_EN_8569.jpg

SOURCE: Credit Union Central of Canada

Dara Maternick, Prevent Elder Abuse Manitoba (PEAM), [phone], [email protected]; Jim Harris, Credit Union Central of Manitoba, [phone]; [email protected]; Veronica Feldcamp, Director, Trade Association Services, Credit Union Central of Canada, [phone], [phone], [email protected]; Marilyn Bright, Director, Product Development, TAMLO International Inc., Mobile: [phone], Toll-free: [phone], www.tamlo.com