Partnership ensures customers of all abilities receive exceptional care and service
TORONTO, Nov. 22, 2012 /CNW/ - NAPA AUTOPRO (www.napaautopro.com) and MV-1 Canada (www.mv1canada.com) are teaming up to meet the specific needs of wheelchair users and the people who transport them.
MV-1 Canada is the exclusive Canadian distributor of the MV-1, the first factory-built mobility vehicle engineered from the ground up for wheelchair accessibility. The MV-1 provides an affordable, accessible vehicle to fleets, municipalities and individuals with physical disabilities and their families.
NAPA AUTOPRO has been providing excellent vehicle servicing and maintenance care to millions of Canadians for over 29 years. With this agreement, NAPA AUTOPRO will now provide MV-1 warranty service and maintenance to MV-1 customers with the trust and quality care it is known for.
Typically new vehicle companies associate with a national car dealership to handle sales, distribution and servicing. MV-1 Canada has approached this model differently, separating sales from maintenance and warranty service.
"This innovative arrangement between NAPA AUTOPRO and MV-1 Canada changes how the MV-1 will be serviced in Canada" says John Walsh, CEO of VPG, Vehicle Production Group, (www.vpgautos.com), the United States manufacturer of the MV-1. "I am very excited and proud of Canada's unique approach".
By uniting with NAPA AUTOPRO, MV-1 customers will receive first class maintenance & repair at convenient locations all across Canada. "NAPA is very excited to have selected locations certified to provide warranty service, parts and maintenance for the MV-1 in Canada" says Chris Thorne, NAPA AUTOPRO National Director. The MV-1 is a great vehicle that is really improving the quality of life for people with disabilities and those who care for them".
NAPA AUTOPRO has recently been awarded "Highest Overall Customer Satisfaction Among Service Provider Brands, Two Years in a Row" in the proprietary J.D. Power and Associates 2011-2012 Canadian Customer Commitment StudiesSM 1.
MV1- Canada is focused on service and puts the specific needs of their customers first by ensuring individuals, taxi and transit organizations purchasing the MV-1 receive a high quality, honest and consistent customer experience.
About the MV-1
The MV-1 is the first factory-built mobility vehicle designed from the ramp up to provide accessible transportation to fleets, municipalities and individuals with physical challenges.
The MV-1 features a unique deployable access ramp, a spacious entryway, and a large interior that accommodates a wheelchair and six passengers comfortably. The MV-1 has a Compressed Natural Gas (CNG) powertrain option to reduce operating expenses and carbon emissions and is the ONLY accessible vehicle that comes with a bumper-to-bumper warranty.
MV-1 Canada was involved in the conception and design of the MV-1 and is proud to be the exclusive Canadian distributor of this extraordinary vehicle.
About NAPA AUTOPRO
For more than 29 years, millions of Canadians have trusted NAPA AUTOPRO for their vehicle's service and maintenance care. NAPA AUTOPRO has over 600 locally owned and operated facilities and consistently ranks among Canada's top service centers by JD Power. NAPA AUTOPRO technicians and professional advisors have the training and expertise that has built NAPA's reputation for trust and quality service.
1 Multi-year Disclaimer: Napa Autopro received the highest numerical score among service providers in the proprietary J.D. Power and Associates 2011-2012 Canadian Customer Commitment StudiesSM. 2012 study based on responses from 18,090 consumers measuring 26 providers and measures opinions of owners of 4-12 year old vehicles who had their vehicle serviced at the dealership or after-market facilities. Proprietary study results are based on experiences and perceptions of consumers surveyed January-February and June-July 2012. Your experiences may vary. Visit jdpower.com
Image with caption: "The MV-1 is the first factory-built accessible vehicle ideal for fleet operations, municipal paratransit and individuals with physical challenges. The MV-1 is the only accessible vehicle with a three year bumper to bumper warranty and emergency road side accessible service. (CNW Group/MV-1 Canada)". Image available at: http://photos.newswire.ca/images/download/20121122_C2275_PHOTO_EN_21014.jpg
Image with caption: "MV1 Canada Logo (CNW Group/MV-1 Canada)". Image available at: http://photos.newswire.ca/images/download/20121122_C2275_PHOTO_EN_21015.jpg
Image with caption: "NAPA logo (CNW Group/MV-1 Canada)". Image available at: http://photos.newswire.ca/images/download/20121122_C2275_PHOTO_EN_21037.jpg
SOURCE: MV-1 Canada
MV-1 Canada
Peter Grande, 905 738 3800,
[email protected]
www.mv1canada.com
www.facebook.com/MV1Canada
NAPA AUTOPRO
UAP Inc.
Chris Thorne, 514-256-5031 ext. 7250
[email protected]
www.napaautopro.com
http://www.facebook.com/napaautoprocanada
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