Network Operations Centre unique to MTS in Manitoba

MTS continuing to invest in new infrastructure to improve customers' experience

WINNIPEG, Oct. 9, 2014 /CNW/ - (TSX: MBT) Manitoba Telecom Services Inc. (MTS) today unveiled its new multi-million dollar network monitoring and management facility, the Manitoba Network Operations Centre (MNOC). This new facility is unique in Manitoba and will provide 24/7 monitoring, surveillance and management of MTS's critical network infrastructure and act as a hub for innovation, knowledge and communications for MTS's network operations personnel. For a peek inside the new MNOC, click here.  

"MTS is the only communications provider with a local network operations centre right here in Manitoba," said MTS President Kelvin Shepherd. "Our technicians understand our province and our customers' needs better because they live and work here, and customers can enjoy the peace of mind that comes from having dedicated, local teams proactively managing the networks that support their critical communications services."

Located in MTS's downtown campus in Winnipeg, the Manitoba Network Operations Centre is equipped with the latest software-based operational support systems and staffed by more than 50 skilled technicians, managers and support personnel. By bringing diverse teams together in one central location, MTS is better able to monitor, predict and prevent network issues and ensure customers enjoy continuous and reliable service.

The MNOC provides around the clock monitoring and surveillance for critical network components, including:

• More than 200 cellular sites
• More than 1000 broadband cabinets – providing TV and Internet services to more than 100,000 customers
• More than 1000 IP data circuits
• More than 10,000 kilometres of backbone fibre networks in Manitoba
• More than 10,000 IP routers, servers and firewalls

For decades, MTS has continued to develop and expand its monitoring and management practices to keep pace with major advancements in network technology. MTS expects the new MNOC to continue to expand in the coming years as a result of future growth and changes in technology.

"We are continuing to make investments in technology and training to provide our customers with world-class telecom services," added Shepherd. "This new Manitoba Network Operations Centre will ensure all MTS customers receive the benefit of having their wireless and IP networks and services proactively monitored and managed, 24/7, 365 days a year."

About MTS

MTS is the leading full-service communications provider for residential and business customers in Manitoba. The company's suite of products and services include the latest in wireless technology, high-speed Internet, an award-winning IPTV service, voice services, home security, and an extensive range of business solutions. A technology leader, MTS operates advanced wireless networks using the latest 4G and Wi-Fi technologies, delivering the best coverage for Manitobans. MTS also continues to expand its world-class fibre-to-the-home network, making MTS's fastest Internet plans and Ultimate TV service available to more communities across Manitoba. MTS's momentum is fuelled by the knowledge, skills and spirit of its 3,000 Manitoba-based employees. With over 100 years of operations, MTS is rooted firmly in the community and is a proud sponsor of the MTS Centre, home to the NHL's Winnipeg Jets. MTS is wholly owned by Manitoba Telecom Services Inc. which is listed on the TSX (trading symbol: MBT). For information on MTS's products and services, please visit www.mts.ca.

Forward-looking Statements Disclaimer

This news release includes forward-looking statements and information (collectively, the "statements") about MTS's networks, products and services that are subject to risks, uncertainties and assumptions. As a consequence, actual results in the future may differ materially from any conclusion, forecast or projection in such forward-looking statements. Therefore, forward-looking statements should be considered carefully and undue reliance should not be placed on them. Examples of statements that constitute forward-looking information may be identified by words such as "believe", "expect", "project", "should", "anticipate", "could", "target", "forecast", "intend", "plan", "outlook", "see", "set", "pending", and other similar terms.

Factors that could cause anticipated opportunities and actual results to differ materially include, but are not limited to, matters identified in the "Material assumptions" section and the "Risks and uncertainties" section of the Company's 2013 Annual Management's Discussion & Analysis and 2013 Annual Information Form, both of which are available on SEDAR www.sedar.com.

Please note that forward-looking statements reflect Management's expectations as at the date hereof. The Company disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

SOURCE: Manitoba Telecom Services Inc.

Media: Chelsea Ross, Corporate Communications, 204 958-3230, [email protected]