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Rebound in holiday spending this year despite underlying consumer concerns Français


News provided by

Deloitte Canada

Oct 15, 2024, 06:15 ET

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Deloitte Canada's latest retail outlook shows holiday spending will be up 10 per cent this year

TORONTO, Oct. 15, 2024 /CNW/ - Canadians' holiday spending is forecast to rise 10 per cent this season to $1,478, reversing last year's decline—though still below levels of recent years ($1,520 in 2022, $1,706 in 2019).

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Deloitte Canada's 2024 Holiday Retail Outlook (CNW Group/Deloitte Canada)
Deloitte Canada's 2024 Holiday Retail Outlook (CNW Group/Deloitte Canada)

According to Deloitte Canada's 2024 Holiday Retail Outlook – The search for value: A season of cautious spending, the anticipated rebound in holiday spending is not necessarily driven by renewed consumer optimism. Canadians are as concerned about housing costs and rent increases (55%), paying for holiday gifts (35%), and credit card debt (31%) as they were last year. Canadians are also unsure if the economy in 2025 will worsen, improve, or remain the same—though fewer expect the economy to worsen compared to last year. The report also shows that two in three consumers expect higher prices this season, with inflation as the primary driver for how much consumers plan to spend this holiday season.

"This year's holiday season will be marked by a critical search for the best deals, both in-store and online," says Marty Weintraub, Partner, National Retail Leader at Deloitte Canada. "Canadians will be presented with an abundance of choice as they navigate an increasingly crowded retail landscape and a shorter, more competitive holiday shopping season."

Other key findings include:

  • Travel spending will be up 20 per cent this year and charitable donations will increase by 35 per cent, while spend in non-gift apparel is expected to see the largest decrease.
  • Consumers expect to spend more of their holiday budget online (43%), especially from Amazon (71%), while Prime membership is at an all-time high.
  • A growing number of consumers (30%) are exploring emerging eCommerce platforms such as Temu, Shein, and Alibaba, while some are even willing to shop directly through social media channels such as Instagram and TikTok, especially those aged 18-34.
  • Canadians plan to spend 67 per cent of their holiday budget on or after Black Friday. However, retailers will have less than four highly competitive weeks to capture their share of consumers' spending since Black Friday falls five days later this year.
  • One in four Canadians have been impacted by a retailer data breach, driving 60 per cent of them to stop shopping or to shop less often at that retailer.
  • Six in ten consumers are skeptical about GenAI, few are excited about it (19%), and others believe retailers should use it (18%).

"In an environment where constrained discretionary spending is likely to persist, we expect consumers to continue to gravitate to the retailers and platforms that meet their expectations for value. It will be important for retailers to pay attention to longer-term consumer trends such as new digital shopping destinations and social commerce. Effectively adapting to these changing consumer behaviours and attitudes will be vital as retailers look forward to focusing on growth after a challenging few years."

Learn more about the 2024 Holiday Retail Outlook.

About Deloitte Canada
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. 

Deloitte provides industry-leading consulting, tax and legal, financial advisory, audit and assurance, and risk advisory services to nearly 90% of the Fortune Global 500® and thousands of private companies. We bring together world-class capabilities, insights, and services to address clients' most complex business challenges.

Deloitte LLP, an Ontario limited liability partnership, is the Canadian member firm of Deloitte Touche Tohmatsu Limited. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.

To learn more about Deloitte Canada, please connect with us on LinkedIn, X, Instagram, or Facebook.

Pour en apprendre plus sur Deloitte Canada, veuillez nous suivre sur LinkedIn, X, Instagram ou Facebook.

SOURCE Deloitte Canada

Media inquiries: Marilyne Plouffe, Deloitte Canada, [email protected], 514-393-5471

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