TD Bank Group offers assistance to those impacted by recent flooding in Manitoba and Saskatchewan

TD announced $25,000 donation to support relief efforts in Manitoba and Saskatchewan

TORONTO, July 7, 2014 /CNW/ - TD has put special considerations in place to assist customers with financial difficulties they may be experiencing due to severe flooding in communities across Manitoba and Saskatchewan.

"This is a difficult time for customers and employees in the Prairie region impacted by the recent flooding," said Monique Bateman, Senior Vice President, TD Canada Trust, Prairie Region. "We hope that customers and employees will be able to get the support they need and begin the process of recovery. In the meantime, we will continue to monitor the situation."

TD is committed to helping our customers impacted by the flood and encourages customers to come talk to us to discuss their financial needs. Customers can do this by either going into one of our branches or by calling 1-855-TDHELPS which will direct them to a team dedicated to supporting people impacted by the floods as well as provide information on branch availability.

TD Insurance customers who would like to report a claim can call 1-877-695-7712. Customers who have already reported a claim can contact their claims analyst with any questions.

TD is able to offer our impacted customers flexibility in a number of ways, including:

• Payment deferrals on your mortgage, personal loan, home-equity line of credit, small business loan, credit card payment, and automotive loan.
• Reverse fees incurred such as non-TD ATM fees, overdraft fees, and return item fees.
• Customers may withdraw GIC/term deposits without any early withdrawal penalty to gain access to these funds, as necessary.
• Special assistance for TD Bank commercial and agriculture customers affected by the flooding will be developed on an individual customer basis.

TD is also supporting the relief efforts with a $25,000 donation to the Canadian Red Cross.

Customers can continue to get 7/24 access to information about their money by phone through EasyLine (1-866-222-3456), online at EasyWeb (https://easyweb.tdcanadatrust.com), their smart phone, or at any TD Canada Trust branch or ATM. 

About TD Bank Group

The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group ("TD" or the "Bank"). TD is the sixth largest bank in North America by branches and serves over 22 million customers in three key businesses operating in a number of locations in financial centres around the globe: Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth (Canada), TD Direct Investing, and TD Insurance; U.S. Retail, including TD Bank, America's Most Convenient Bank, TD Auto Finance U.S., TD Wealth (U.S.) and an investment in TD Ameritrade; and Wholesale Banking, including TD Securities. TD also ranks among the world's leading online financial services firms, with approximately 8 million active online and mobile customers. TD had CDN$896 billion in assets on April 30, 2014. The Toronto-Dominion Bank trades under the symbol "TD" on the Toronto and New York Stock Exchanges.

SOURCE: TD Bank Group

Lynzey MacRae, TD Bank Group, 403 294 3328, [email protected]