TELUS launches SMS alert to help customers manage data usage
TELUS Data Notifications sends customers free SMS updates on data consumption
TORONTO, June 10 /CNW/ - TELUS today announced the launch of TELUS Data Notifications, a SMS text message notification system that informs wireless customers when they reach thresholds of data consumption. The notification service is automatic and free for all customers to help manage their data usage.
"TELUS continues to make industry-leading investments to deliver an enhanced customer experience. We were the first of the leading Canadian carriers to fully remove the System Access Fee and introduce clear and simple pricing as part of our unyielding commitment to our customers," said David Fuller, Chief Marketing Officer, TELUS Customer Solutions. "Today, we are excited to launch TELUS Data Notifications, a new service to proactively and transparently inform our customers of their data usage. This will help ensure they are receiving the best value and experience from our services."
TELUS Data Notifications alert wireless customers when they are close to using all of the data included with their monthly rate plan or add-on feature. For customers with data packages, free SMS notifications will be sent informing them when they have reached both 75 per cent and 95 per cent of their data thresholds. For customers using pay-per-use data, free SMS notifications will be sent when customers have used $10 and $50. These alerts will work in Canada and while roaming in the United States and internationally.
Available for all TELUS wireless devices on our 3G and our 3G+ networks, TELUS Data Notifications help customers make the right usage decisions and avoid surprises in their monthly bill. For more information visit telusmobility.com/data.
About TELUS
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.6 billion of annual revenue and 11.9 million customer connections including 6.6 million wireless subscribers, 3.9 million wireline network access lines and 1.2 million Internet subscribers and 200,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video.
In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $158 million to charitable and not-for-profit organizations and volunteered 3.1 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead TELUS' local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.
For more information about TELUS, please visit telus.com.
For further information: For media inquiries, please contact: Megan Fielding, TELUS Media Relations, (416) 894-0817, [email protected]
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