Tim Hortons team from St. John's wins top hospitality honour

Company's Tim Cup Challenge recognizes the fastest and friendliest teams in chain-wide competition

OAKVILLE, ON, Nov. 21, 2013 /CNW/ - Team members from one of St. John's 25 restaurants is taking home the title of fastest and friendliest in a search to identify the most hospitable team across the entire Tim Hortons chain.

Nearly 4,000 Tim Hortons team members competed throughout Canada and the United States in events that measured their speed, order accuracy and friendliness. The "Pat-Nots" from St. John's, Newfoundland, located at 283 Portugal Cove Road, were crowned the ultimate hospitality champions out of the nearly 1,300 participating restaurants competing in the company's second annual challenge.

"The Tim Cup Challenge allows us to recognize and reward our team members for delivering the ultimate guest experience, and I am thrilled the challenge is now back for its second year," said David Clanachan, COO, Tim Hortons. "The purpose of the challenge is to encourage friendly competition, and to celebrate our hospitality all-stars, who work hard every day to serve our guests across Canada and the United States with speed, accuracy and a smile."

The final competition was held today in Ottawa. The winning team from St. John's received $6,000 per team member, a trophy and bragging rights.

"We are so proud for making it to the finals, and to bring the championship back to Tim Hortons restaurants in Newfoundland," said Stacey Coish, along with teammates Andrew Boone and Tracey Pitcher and manager Robert Tobin, of Tim Hortons, The "Pat-Nots". "It's a great feeling to be recognized on a national level for delivering the best service to our Tim Hortons guests."

About Tim Hortons Inc.
Tim Hortons is one of the largest publicly-traded restaurant chains in North America based on market capitalization, and the largest in Canada. Operating in the quick service segment of the restaurant industry, Tim Hortons appeals to a broad range of consumer tastes, with a menu that includes premium coffee, hot and cold specialty drinks (including lattes, cappuccinos and espresso shots), specialty teas and fruit smoothies, fresh baked goods, grilled Panini and classic sandwiches, wraps, soups, prepared foods and other food products.  As of September 29, 2013, Tim Hortons had 4,350 systemwide restaurants, including 3,500 in Canada, 817 in the United States and 33 in the Gulf Cooperation Council. More information about the Company is available at www.timhortons.com. Follow Tim Hortons on Twitter: www.twitter.com/timhortons.

Image with caption: "Tim Hortons team from St. John's, Newfoundland competes at the Tim Cup Challenge yesterday in Ottawa. The "Pat-Nots" beat out nearly 1,300 participating restaurants and were crowned the ultimate hospitality champions. (CNW Group/Tim Hortons)". Image available at: http://photos.newswire.ca/images/download/20131121_C9610_PHOTO_EN_33690.jpg

SOURCE: Tim Hortons

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