A New Branch Experience at National Bank

MONTREAL, Nov. 25, 2019 /CNW Telbec/ - National Bank is pleased to announce the deployment of a new experience in nearly 40 branches across Quebec. The experience will be gradually rolled out to other branches in Canada in 2020. Combining advisory services and technology, the new branch experience focuses on a human-centred approach by welcoming clients immediately and ensuring all their needs are met.

The main characteristics are:

The team from the branch located on Armand-Frappier boulevard in Sainte-Julie (CNW Group/National Bank of Canada)

Personalized support where people are put first (CNW Group/National Bank of Canada)

Personalized approach 

• Employees interact with clients in front of the counter, side-by-side. 
• Clients can choose to carry out their transactions at the counter or at the ABM.
• If needed, employees can help clients with our digital solutions. 
• Clients will be able to get advice on their personal finances.

Innovative design

• Distinctive and casual environment, including music.
• Collaboration table to encourage conversation while ensuring confidentiality. Closed offices are also available.

Quote

"Our clients want to access services online, while having the option to go to a branch for advice. That's why the Bank continues to make major investments in all of these areas. Our new branch experience draws on technology and human relations. We're pleased to continue rolling it out," said Paolo Pizzuto, Senior Vice-President – Personal Banking at National Bank.

Branches offering the new experience in 2019

Region	Address
Laurentians	9596 Henri-Piché St., Saint-Canut
	477 Sainte-Anne Blvd., Sainte-Anne-des-Plaines
	2575 D'Annemasse St., Boisbriand
	265 Saint-Georges St., Saint-Jérôme
	13675 Curé-Labelle Blvd., Mirabel
Laval	2995 Dagenais Blvd. West, Laval
	3131 de la Concorde Blvd. East, Laval
	61 des Laurentides Blvd., Laval
	47 Samson Blvd, Laval
Montérégie	8200 Taschereau Blvd., Brossard
	1356 Monseigneur-Langlois Blvd., Salaberry-de-Valleyfield
	500 d'Avaugour St., Boucherville
	143 Armand-Frappier Blvd., Sainte-Julie
	3380 Laframboise Blvd., Saint-Hyacinthe
	1955 des Cascades St., Saint-Hyacinthe
	3626 Taschereau Blvd., Greenfield Park
	6250 Cousineau Blvd., Saint-Hubert
	2877 de Chambly Rd., Longueuil
	5645 Grande-Allée Blvd., Brossard
Montreal	8091 Saint-Denis St., Montreal
	1201 Fleury St. East, Montreal
	5355 Côte-des-Neiges Rd., Montreal
	5498 Henri-Bourassa Blvd. East, Montreal
	10650 Pie-IX Blvd., Montreal
	14965 de Pierrefonds Blvd., Pierrefonds
	8020 Langelier Blvd., Montreal
	4506 Saint-Denis St., Montreal
	600 de la Gauchetière Blvd. West, Montreal
	5705 Jean-Talon East St., Saint-Léonard – coming soon
Centre-du-Québec	1430 Édouard-Dufour St., Plessisville
Lower St. Lawrence | Gaspésie	688 Jean-Rioux St. Trois-Pistoles
Lanaudière	979 Firestone Blvd., Joliette
	318 de la Visitation St., Saint-Charles-Borromée
	1080 des Seigneurs Blvd., Terrebonne
	5333 Laurier Blvd., Terrebonne
Saguenay-Lac-Jean | Côte-Nord	600 Laflèche Blvd., Baie-Comeau
Mauricie	4000 des Forges Blvd., Trois-Rivières

About National Bank of Canada
With $276 billion in assets as at July 31, 2019, National Bank of Canada, together with its subsidiaries, forms one of Canada's leading integrated financial groups. It has nearly 25,000 employees in knowledge-intensive positions and has been recognized numerous times as a top employer and for its commitment to diversity. Its securities are listed on the Toronto Stock Exchange (TSX: NA). Follow the Bank's activities at nbc.ca or via social media such as Facebook, LinkedIn and Twitter.

SOURCE National Bank of Canada

Stéphanie Rousseau, Senior Advisor - Public Affairs and Corporate Social Responsibility, [email protected], National Bank of Canada, Tel.: [phone]

Related Links

https://www.nbc.ca